FAQ
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Support
Try reading some of the Q&A here before contacting us.
Q.1 How do I contact you?
You can reach us here. All questions will be answered within 24 hours.
Q.2 How do I make a warranty claim?
Note down the IMEI number and phone model and email it to us.
Q.3 I placed an order. When can my handphone be shipped?
It usually takes 1-2 days after payment is received. A tracking number will be given though email for you to track the shipment.
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Sales
Some explanation on the mobile phones.
Q.1 Are the products original? Does it has a warranty?
All items are 100% original. We strictly do not sell fakes/clones/look-alikes. Handphones sold in Malaysia are covered by 1 year warranty from my company.
Q.2 Is COD available?
COD is available around Kuala Lumpur and Selangor areas. Bank wire transfer is done for other places.
Q.3 Are the prices final?
Prices here are indicative of their actual price. However as the prices of handphones fluctuate, we would advise you to contact us for an exact quote.
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Marketing
Our online presence.
Q.1 Do you sell only in Malaysia? How do I place an order if I am from abroad?
We market our phones in Malaysia and internationally. Kindly contact us for local and overseas inquiries.
Q.2 How about buying from you online?
We have an online presence here http://www.mudah.my/automationbites
Q.3 Do you have a shop?
We operate our business from an office. However there is no Cash and Carry available.
Level 36, Menara Citibank,165, Jalan Ampang,50450 Kuala Lumpur.
T: (603) 2169 6381 F: (603) 2289 0634, 2169 6382